Privacy Policy

Effective Date: February 28, 2025
Last Updated: March 11, 2025

At Hartley | Wilson (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us online, or use our services.

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, mailing address.
• Project Details: Information you provide about your home renovation needs.
• Payment Information: If applicable, we may collect billing details for transactions.
• Website Usage Data: IP address, browser type, pages visited, and interactions with our website (via cookies and tracking tools).
• Communication Data: Emails, messages, and interactions with our customer service.

We use your information to:

✅ Process consultation requests and provide renovation services.
✅ Respond to inquiries and customer support requests.
✅ Improve our website, marketing, and customer experience.
✅ Send you updates, promotions, or service-related notifications (only if you opt-in).
✅ Comply with legal and regulatory requirements.

We take reasonable security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

We do not sell or rent your personal information. However, we may share your data with:

• Service providers who assist with operations (e.g., payment processors, marketing platforms).
• Legal authorities, if required by law or to protect our rights.
• Business partners, only with your explicit consent.

Depending on your location, you may have the right to:

✅ Request access to your personal information.
✅ Ask us to update or delete your data.
✅ Withdraw consent for marketing communications.
✅ Request a copy of your data (where applicable under law).

To exercise these rights, contact us at team@hartleywilson.ca.

We use cookies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but this may impact website functionality.

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

We may update this policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

If you have any questions about this Privacy Policy, contact us at:

📧 Email: team@hartleywilson.ca
📞 Phone: 613-876-009